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 RANT: mad at Paypal and ebay.. again
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Zug

Canada
874 Posts

Posted - 10/31/2009 :  21:20:48  Show Profile  Visit Zug's Homepage  Reply with Quote
Well, I just logged on ebay and ended the listing for the two Dash-8's I was trying to sell. I'm just too ticked off right now to leave anything listed. Ironically, I just got an email too from somebody localing asking if he can pick one of the locos up in person. I'm going to email him a cash price and see what he says.

Look what FEebay chagers a seller: a listing fee based on the starting price plus the reserve price if you use that. The another percentage (8.something) if it sells. Then, they pretty much force sellers to use paypunks, which ebay owns, and they charge you for receiving the money. And when you final take that money home, a fee to transfer to your bank account or if you use the pp debit card like I have, $1 to with draw what left of the money after all there fees, and if you are outside the US like me, they charge and extra percentage on the exchange rate.

While I'm at it's Skype is also owned by ebay now. While I have used their pay services in the past for calls as I do not have a line line phone, maybe I'll just get a Magicjack.

I've looked at Google checkout for my software, but it's not available outside the US or UK. Amazon.ca looks like it has something I can use, but I'm waiting on a reply to me email asking them a bunch of questions. I may not be able to dump paypunks completely right now, but I'm sure going to minimize what I have to do with them.

-
Kent..

author of ZugDCC - Simply the best software for Lenz ExpressNet * NCE version coming soon * http://www.kentsoftware.com
Railroad Photo Galery http://www.kenttimm.com/railroad-gallery
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Zug

Canada
874 Posts

Posted - 10/31/2009 :  21:24:21  Show Profile  Visit Zug's Homepage  Reply with Quote
quote:
Originally posted by Spookshow

quote:
Originally posted by Zug

quote:
Originally posted by Spookshow

I'm not sure I understand. If the payment hasn't cleared yet, why do you have to ship the item(s) right away? It seems analogous to the situation where sellers make people wait an extra two weeks when paying by check.

Cheers,
-Mark





The payment has cleared. the buyer is a verified PP user. They PP is just holding the money for 21 days. paypunks has my money, and just won't let me have it for 21 days, and it seems they also have to leave positive feedback on feebay too before they release my money to me.

btw: I have 'Premier Business' account with paypunks.





Wow, that's seriously hardcore from the seller's perspective. I guess PayPal is siding with the buyers. What happens if the guy is a douche and decides to leave negative feedback for no good reason? Do you get screwed out of your payment??

-Mark



If he were to depute receiving it, I could loose the money and my hardware. And I assume neg feedback wouodl cause similar problems.

-
Kent..

author of ZugDCC - Simply the best software for Lenz ExpressNet * NCE version coming soon * http://www.kentsoftware.com
Railroad Photo Galery http://www.kenttimm.com/railroad-gallery
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tomvitacco

USA
444 Posts

Posted - 10/31/2009 :  23:05:11  Show Profile  Reply with Quote
I guess I'm in the minority because I absolutely LOVE eBay and Paypal. I've been an avid buyer and seller for 10 years now and ONLY use Paypal. You just can't beat the convenience, speed and overall integration of using them. Where else can you easily buy or sell virtually anything? Do you actually think you could get more money selling your stuff at a trainshow or on consignment at a shop? To me, time is money, and I'm more than willing to pay the fees for the sheer ease of use. eBay/Paypal is a business- if you don't like their "product" don't use it! I just don't see the horror in their fees.
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harrym

2170 Posts

Posted - 10/31/2009 :  23:32:34  Show Profile  Reply with Quote
I, too, have had nothing but positive experiences. Consignment sellers want 15-50% of the sale price, and they may have it on hand for months. eBay's fees are very reasonable for me. And the only problem I have ever had, they initiated the action to resolve it to my satisfaction [non-shipping seller turned over to police investigation and they contacted me for information to force the seller to ship]. I've been very happy with their service. If I weren't, I wouldn't use them.
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Jay Gould

USA
541 Posts

Posted - 10/31/2009 :  23:37:19  Show Profile  Reply with Quote
"Where else can you easily buy and sell something?"

I admit that that's pretty impressive in some ways---but the trouble is that there ISN'T any "where else," and the prospects of actually starting up a new "where else" are dim. It really irritated me when eBay bought PayPal, and nowadays they practically force you to use it. Kind of monopolistic! And although I am glad for the convenience eBay provides, I very much regret that they're the only game in town. I really do wish there was a where else.

http://homepage.mac.com/centercentaur/.Public/Berkshire.jpg
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petest50

USA
248 Posts

Posted - 11/01/2009 :  02:19:30  Show Profile  Reply with Quote
I sell there but I don't like it.

What we need is some company with deep pockets and good PR to set up a site like E Bay used to be.

There would be instant publicity in the media.

That would help get it going. There would be a stampede away from E Bay by the sellers and buyers.

Pete S
Short Track Railroad
Vista, CA (Near San Diego)
www.shorttrackrr.org
Modeling Donner Pass in N Scale
Open to the public Saturdays from 9AM-1PM
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Zug

Canada
874 Posts

Posted - 11/01/2009 :  02:39:19  Show Profile  Visit Zug's Homepage  Reply with Quote
I was looking though my old email, I pretty much never delete anything and found the original emails from when I started my pp and feebay accounts back in 2002. Back then, the very first transaction I did, were selling off a number of my R/C cars and boat, which, all sold for well over $00 which is now their hold point.. So, by that token, I was more trust able as a brand new user with a 0 transaction count and rating, then I am 7 years later with a 100% positive and 67 transactions of feebay and having received thousands of dollars with no complaints via paypunks.

One thing I want to make very clear, I have nothing against the Aussie buyer (I have a number of Aussie friends I talk to online often), or Aussies in general, it's PP and ebay that I'm mad at.

-
Kent..

author of ZugDCC - Simply the best software for Lenz ExpressNet * NCE version coming soon * http://www.kentsoftware.com
Railroad Photo Galery http://www.kenttimm.com/railroad-gallery
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Brakie

USA
6221 Posts

Posted - 11/01/2009 :  09:38:22  Show Profile  Reply with Quote
After 4 years and some hard thinking I reopen a account with e-bay and a open a account with paypal..Of course I am limiting my spending to the last second "steals".

As a buyer I like the ease of paying the seller through paypal.

From my understanding from reading the policies and fees I don't think I would like to sell on e-bay..

Atlas,Please do a N Scale SW1500.

Larry
Columbus & Hocking Valley Ry.
Serving The Industries Of The Hocking Valley.
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fordhamroad

USA
714 Posts

Posted - 11/01/2009 :  09:51:22  Show Profile  Reply with Quote
-the point is, ebay and paypal don't really want the railfan as a customer. They don't want the person who is selling off his beloved boxcar collection at $8.00 per boxcar. They want to be a retail outlet for large dealers. By monopolizing the selling and payment functions they can squeeze substantial fees out of sellers, which are passed on in prices to buyers. It costs all of us. They have the power to freeze bank accounts and assets, and require users to waive the consumer protections they are entitled to under US law.
-the only large body of users who has been able to fight back against the monopoly has been the people of Australia. Bless 'em.
- E & P have made it such a hassle that international sales between individuals are extremely difficult and expensive. Like Big Brother they keep track of your purchases, essentially spying on your private life. When a potential competitor appears, they buy them out.
I by and large confine my ebay buying to a few things, mostly out of production items. I always ask the seller if he or she will accept a US Postal Money Order instead of Paypal. If so, then I will bid. I have things to sell, but I don't think I want to support this monopoly by listing on ebay. It really doesn't seem to be a venue anymore for the individual railfan. Too bad, I used to like it very much.

Roger
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CBQ Fan

USA
1290 Posts

Posted - 11/01/2009 :  10:18:48  Show Profile  Reply with Quote
quote:
Originally posted by petest50

I sell there but I don't like it.

What we need is some company with deep pockets and good PR to set up a site like E Bay used to be.

There would be instant publicity in the media.

That would help get it going. There would be a stampede away from E Bay by the sellers and buyers.



Pete, I believe that it is just that: Media and publicity that caused the problem.

After a number of night time media shows had "Ripped Off By Ebay" specials they changed all their policies. The old 80/20 rule but more likely in this case 99/1 rule.

Brian

Way of the Zephyr
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mark4

New Zealand
374 Posts

Posted - 11/01/2009 :  12:07:47  Show Profile  Visit mark4's Homepage  Reply with Quote
quote:
Originally posted by tomvitacco

Where else can you easily buy or sell virtually anything?



If you are outside North America ebay is not so easy to use due to the large proportion of sellers who don't want your business and a proportion of those that do wanting extortionate (ie well in excess of the cost) shipping fees.

In addition, if you move from the US to another country Paypal will not allow you to change your address. The expectation is that you will start afresh with a new Paypal account - that way they clip the ticket on the currency exchange and take a greater percentage because you are outside the US.

As a seller of N scale stuff (not on ebay) Paypal is useful to me as it makes it easy for my customers to pay so I am not going to knock it too much.

Given the big fall in the value of the US dollar against our currency a lot of stuff on ebay looks initially attractive but selected online discounters get my business instead.


www.mark4design.com
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alhoop

USA
662 Posts

Posted - 11/01/2009 :  15:27:07  Show Profile  Reply with Quote
After failing to sell various items at many different train shows, I would put them on the bay and sell almost all of them, many times for more than I had asked at the shows.
Zug said it himself, you reach a much larger audience. on the bay.
Forget a mass exodus, it's not going to happen and if you choose not to sell there, it's your nose you're cutting off. After all it is their court we're playing on. They get to make the rules.
There is/are NO alternative(s).

Al
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Zug

Canada
874 Posts

Posted - 11/01/2009 :  16:29:53  Show Profile  Visit Zug's Homepage  Reply with Quote
On the good side.. The guy that emailed just me about the two Dash-8's I also had on ebay, just before I ended the auctions, did follow though, and left here a bit ago with his new dash-8's. Nice guy, we talked for well over an hour. He didn't want the Digitrax decoders, so I put the DC boards back in and took a bit off the price. So I have two dn163ao to decided what to do with, perhaps take some stuff to a local show or one of the online forums that allow ads.

And the best part, ebay and pp didn't get a cut of the money

-
Kent..

author of ZugDCC - Simply the best software for Lenz ExpressNet * NCE version coming soon * http://www.kentsoftware.com
Railroad Photo Galery http://www.kenttimm.com/railroad-gallery

Edited by - Zug on 11/01/2009 16:35:38
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ljudice

USA
2685 Posts

Posted - 11/01/2009 :  16:36:58  Show Profile  Send ljudice an AOL message  Reply with Quote
Ebay doesn't want small sellers and is trying to gently nudge us away. Apparently the nudging has become a full scale shove these days.

Although model railroaders probably have a fantastic cumulitive record at Ebay, we are lumped toghether with all other small sellers - many of whom have a mixed to terrible record. Ebay cannot become an online mall if it's reputation is hurt by the major problems many of its sellers are causing.

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CBQ Fan

USA
1290 Posts

Posted - 11/01/2009 :  17:06:24  Show Profile  Reply with Quote
Try figuring out the cost of gas, cost of a table, sitting there from open to close, meals if you eat the local hot dog and the cost of Ebay is not so bad. Not to mention the difference in available audience. You just have to price it for what you want out of it after the fees or batch enough stuff you want to get rid of to have enough cash to make it worth while.

Brian

Way of the Zephyr
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