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Zug
Canada
874 Posts |
 Posted - 10/31/2009 : 15:24:46
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OK, first I'll apologize for a rant... BUT, I am so mad (under statement) at FEEbay and Paypal.
I just sold some train stuff on there for $170 US plus $45 to ship it to Australia. And what do they do? put HOLD on the funds for 21 days! Meanwhile I have to ship the stuff now and pay the shipping out of pocket. Why? Because I've only done 67 transaction though ebay I'm considered a risk!..
I have 100% score btw. and have been using Paypal for over 7 YEARS and have received thousands of dollars though it 99% of which had nothing to do with ebay, from sales of may software and the money I make on Second Life.
So I am getting jerked around by the buggers, when I'm doing everything by the book. I still have a couple dash-8's listed on there, but I'm not far from just canceling the listings and forgetting about selling anything on there ever again. I've even though about refund the guys money and canceling the sale too..
THis has been a really crappy week for me, had trouble with a freek at work friday (I work security, couldn't even tell you what this guy was doing without getting banned on here, but if i see him again, he's going to jail) and just one thing after another...
I've started looking for an alternative to pay-punks for taking order for my software, possible even start taking payment by money orders again.
ok.. think i've ranted enough for now... |
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Kent..
author of ZugDCC - Simply the best software for Lenz ExpressNet * NCE version coming soon * http://www.kentsoftware.com
Railroad Photo Galery http://www.kenttimm.com/railroad-gallery
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CBQ Fan
USA
1290 Posts |
Posted - 10/31/2009 : 15:41:30
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| I had that happen on one sale and it sounds like we are in a simular category for EBay. Mine was a local sale and I only had to provide a tracking # and prove it had been delivered. Easy enough but still a pain. I sold it to a 2nd chance offer when buyer #1 did not pay. That was the only odd thing. I think international transactions may be where you hit a snag. Outside of the post office msrouting my shipment it all went fine. I put in the delivery confirmation and had the money very quickly. I can tell you it did not make me feel good about things however! |
Brian
Way of the Zephyr |
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dean
USA
4500 Posts |
Posted - 10/31/2009 : 16:05:57
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| Simple solution boycott them, maybe they will one day get the hint that people/sellers/buyers are tired of their shennagians, practices and principles. |
dean
Santa Fe all the Way....Middle Division Emporia Sub Circa 1976 - 1986
Hoping someone someday will make a quality ACF 4600 |
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C855B
1172 Posts |
Posted - 10/31/2009 : 16:23:39
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Yes, it was the international thing. eBay and PayPal have been burned many, many times on international transactions because there is little recourse when something goes sour. Plus, the little recourse left is obscenely expensive and time-consuming, well in excess of the value of the items typically handled through eBay.
Many casual eBay sellers such as yourself state "US only" - not even Canada - and it is for very good reasons. If you're not willing to put up with the latency of PayPal protecting themselves from the high risks of international transactions, you might think about "US only" as well. |
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Spookshow
USA
5062 Posts |
Posted - 10/31/2009 : 16:35:38
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I'm not sure I understand. If the payment hasn't cleared yet, why do you have to ship the item(s) right away? It seems analogous to the situation where sellers make people wait an extra two weeks when paying by check.
Cheers,
-Mark
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http://www.spookshow.net/trainstuff.html |
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Zug
Canada
874 Posts |
Posted - 10/31/2009 : 16:39:57
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Actually, they said (I called paypunks up this morning) and selling with a rating less to 100 total sales, orders over $100. or haven't had 20 positives sales in the last year..
Normal I do not sell outside of Canada and the US. Buy what I was selling wasn't moving and I'd re-listed it half a dozen times, so when some body from Auz emailed me and asked, I figured I may as well or I mite be even longer selling it.
In case anybody is wondering, it's my Lenz Set-90 I sold. I've taken my software as far as it can go with Lenz, there hasn't been any need to even update ZugDCC in close to a year. So, while I'm going to continue support for it (I still have my Atlas Commander and LI100 computer interface), I'm planning on switching to NCE.
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Kent..
author of ZugDCC - Simply the best software for Lenz ExpressNet * NCE version coming soon * http://www.kentsoftware.com
Railroad Photo Galery http://www.kenttimm.com/railroad-gallery
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Zug
Canada
874 Posts |
Posted - 10/31/2009 : 16:42:33
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quote:
Originally posted by Spookshow
I'm not sure I understand. If the payment hasn't cleared yet, why do you have to ship the item(s) right away? It seems analogous to the situation where sellers make people wait an extra two weeks when paying by check.
Cheers,
-Mark
The payment has cleared. the buyer is a verified PP user. They PP is just holding the money for 21 days. paypunks has my money, and just won't let me have it for 21 days, and it seems they also have to leave positive feedback on feebay too before they release my money to me.
btw: I have 'Premier Business' account with paypunks.
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Kent..
author of ZugDCC - Simply the best software for Lenz ExpressNet * NCE version coming soon * http://www.kentsoftware.com
Railroad Photo Galery http://www.kenttimm.com/railroad-gallery
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Edited by - Zug on 10/31/2009 16:45:39 |
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Alwyn Cutmore
Australia
352 Posts |
Posted - 10/31/2009 : 16:55:59
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There is an easy way around it and that is to have the guy pay you by sending you the money through PayPal as if it does not have anything to do with the Bay. I live in Australia and do it all the time especially with the guys who send to my mate in the US. The Australian Government stopped the Bay System from having the monopoly you guys have to put up with. The Bay tried to pull that stunt here but all they could get was that you had to offer PayPal payments instead. I had a listing thrown out because I said if they used PayPal add another 3% surcharge. Didn't that cause a stink. I would love to have the gall those people have.
Regards
Al |
Al Cutmore
If It Aint Pennsy It Aint Modelling
Australia |
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umtrr-author
2052 Posts |
Posted - 10/31/2009 : 18:29:37
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How can you feel that way when
quote:
"Paypal is the most-loved way to pay and get paid"
?
They say so themselves... have a look on their site, and LOL. I did.
Thanks for the heads up on this, Zug. So they're going to hold back money for casual sellers? Sounds like they really can't be bothered with casual sellers. Wait, they've already said that's their direction.
I think you just saved me from doing something I would really regret. I'd been considering trying eBay again for a couple of items.
Now:
Ain't. Gonna. Happen.
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UMTRR, A1G, W&NY and more...
http://www.irwinsjournal.com |
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CBQ Fan
USA
1290 Posts |
Posted - 10/31/2009 : 18:50:01
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As I recall it is:
-positive feed back received
or
-delivery is confirmed via usps, ups, fed ex
or
-21 days has expired and none of the above has occured. |
Brian
Way of the Zephyr |
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Spookshow
USA
5062 Posts |
Posted - 10/31/2009 : 19:21:38
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quote:
Originally posted by Zug
quote:
Originally posted by Spookshow
I'm not sure I understand. If the payment hasn't cleared yet, why do you have to ship the item(s) right away? It seems analogous to the situation where sellers make people wait an extra two weeks when paying by check.
Cheers,
-Mark
The payment has cleared. the buyer is a verified PP user. They PP is just holding the money for 21 days. paypunks has my money, and just won't let me have it for 21 days, and it seems they also have to leave positive feedback on feebay too before they release my money to me.
btw: I have 'Premier Business' account with paypunks.
Wow, that's seriously hardcore from the seller's perspective. I guess PayPal is siding with the buyers. What happens if the guy is a douche and decides to leave negative feedback for no good reason? Do you get screwed out of your payment??
-Mark
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http://www.spookshow.net/trainstuff.html |
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mmyers
833 Posts |
Posted - 10/31/2009 : 19:24:08
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quote:
Originally posted by CBQ Fan
As I recall it is:
-positive feed back received
or
-delivery is confirmed via usps, ups, fed ex
or
-21 days has expired and none of the above has occured.
That's the policy. You'll get the funds earlier if 1 or 2 happen. I got the same surprise last year when selling off a bunch of Lionel stuff. Same applies for in the U.S.A. Tracking is the best solution. Most of my payments were available a day after delivery.
i wish some one would let me hold millions of dollars for three weeks. What a racket. |
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Bill Hebb
183 Posts |
Posted - 10/31/2009 : 19:26:55
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Zug:
I was based overseas for the last 30 years and relied upon eBay as my local hobby shop - as I simply had little other choice. I refused to deal through PP, because they hammered me both ways on currency exchanges and took a cut from the seller as well. I simply sent cash money orders through the mail and told the seller not to ship until they got my money. Worked fine for over 400 transactions and I never had one seller turn me around. Of course, I stuck with sellers with good feedback and eventually the sellers got to know me. But eBay has changed the game considerably in their favor, and from what I hear, they are losing a lot of business because of it. You can always ask the buyer if they have a friend in the US. Change the shipping address to US, ship to the friend, and then let the friend get it to the seller. That also might do the trick. I used to do that with sellers who would not ship overseas. Or ask the seller to send you a money order.
If all else fails, cancel the sale. Do something private with the buyer. It's eBays loss, maybe they will wake up and stop being what apparently has become a one way street.
Best,
Bill
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midwestrailroader
USA
492 Posts |
Posted - 10/31/2009 : 20:15:22
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| It's always a good idea to read the terms of service, especially when they send you the update notice. |
Salt |
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ouengr
USA
343 Posts |
Posted - 10/31/2009 : 20:55:39
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| I gave up ebay and paypal about 18-months ago because of their games. I really think that it will take a mass exodus for them to get the point. What I would really like to see is a solid competitor that would force them to realize that you cannot charge your customers our the ying yang. |
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Spookshow
USA
5062 Posts |
Posted - 10/31/2009 : 21:16:21
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If it were easy to start a viable competitor to eBay, somebody would've already done it. The basic conumdrum is how to attract sellers to a nascent site - one which would invariably have fewer potential buyers than the already entrenched eBay. I sure wouldn't be willing to risk selling something for a huge loss on a new site just to help somebody's start-up venture.
Cheers,
-Mark
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http://www.spookshow.net/trainstuff.html |
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Topic |
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RANT: mad at Paypal and ebay.. again
