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gelboy45
United Kingdom
198 Posts |
 Posted - 04/10/2009 : 07:47:07
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Thanks for the suggestion Dave. I've just tried the same thing.
Gerry |
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davefoxx
USA
878 Posts |
Posted - 04/10/2009 : 08:13:43
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You're welcome, Gerry. I hope you get the road number that you're looking for, too.
By the way, the checkout indicates no shipping and handling fee and states that an Atlas representative will contact you by telephone. Since I haven't heard from Atlas in a few days, I checked my credit card statement online and found that the order has been processed. The total order is $23.00, meaning Atlas charged $5.00 for shipping and handling, which seems reasonable to me. Hopefully, I'll see the new shell soon, so I can make Lee Weldon's (wm3798) day and retire a Chessie System shell.
Dave |
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ljudice
USA
2685 Posts |
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Lou D
USA
3416 Posts |
Posted - 04/10/2009 : 09:48:37
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| Paul,will there be regular announcements posted like this one when other shells are released? I'm making up my hopeful shopping list as we speak... |
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davefoxx
USA
878 Posts |
Posted - 04/14/2009 : 14:57:43
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Atlas' shipping WAS fast! The body shell was here by the end of last week. However, the invoice listed the road number that I ordered, but, unfortunately, Atlas shipped the wrong number.
A quick call to Atlas yesterday and the customer service representative, Steve, apologized and promised to ship the correct shell out even before I shipped the wrong shell back. Now that's the kind of customer service that Daddy likes.
So, for future reference, when placing the order, put the road number that you desire in the Order Instructions Box, and you should get the unit you requested.
Dave Foxx |
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davefoxx
USA
878 Posts |
Posted - 04/14/2009 : 14:59:26
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Oh, by the way, in case anyone was wondering, the shell that I received was complete. That is, it DID include numberboards, handrails, horn, etc. Nice!
DFF |
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rkbufkin
USA
651 Posts |
Posted - 04/14/2009 : 15:33:17
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Dave.
My Reading units arrived the same. Nice not to have to order all the bells and whistles. |
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joetrain59
USA
3098 Posts |
Posted - 04/14/2009 : 23:37:55
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Had the same experience with B-mann last fall. Wanted to order parts for shell. Eventually was told, you can get the shell for, I think it was $10! Not sure,$20? But with ALL details on it!!!! Headlites, piping, bell, etc.
This a great new direction, and given economy, understandable. "How can we move all this stuff, just taking up space"? Someone got smart, and realized, we gobble this stuff up. (gulp:)
Joe |
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Atlas Moderator
USA
776 Posts |
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gelboy45
United Kingdom
198 Posts |
Posted - 04/17/2009 : 05:05:40
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My Katy body arrived here in the UK today, complete with handrais etc, and with the number I asked for. Wished we got this service over here!
Many thanks Atlas.
Gerry |
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davefoxx
USA
878 Posts |
Posted - 04/20/2009 : 12:22:54
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I received my new C&O shell with the correct road number this morning. Atlas Customer Service rocks (thank you, Steve)! Anyhow, I can't wait to get home and swap shells. Oh boy, oh boy, oh boy!
Dave |
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jmarley
USA
314 Posts |
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Atlas Moderator
USA
776 Posts |
Posted - 05/26/2009 : 15:30:35
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| SD-50 Locomotives are now available. |
Atlas Moderator |
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jdspoon
261 Posts |
Posted - 05/27/2009 : 13:18:54
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| Does anyone know if these prepainted shells will be offered painted for the Undec Railroad? |
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jdspoon
261 Posts |
Posted - 05/27/2009 : 13:22:18
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quote:
Originally posted by davefoxxWhen I ordered my C&O shell, I specified in the Order Instructions box during checkout which road number I desired. Ultimately, will Atlas pay attention to that? I don't know, because I haven't heard from them with regard to my order yet. I figured it was better to try that than to risk them going out of stock. We'll see. I'll keep you posted.
Dave
How's your luck been running lately? |
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N Locomotive Decorated Bodies - Update 11/09/09
